Café Healthtech Podcast
25 – How Social Networks can help better understand Patient’s experience ?
After being left into the background for a long time, Patient’s experience has a more and more important place in health. We talk about interactions and emotions felt by patients when in the health system. This experience, many patients share it online and especially on social media. The data gathered on social media can then be used by heatl stakeholders to better understand patients’ needs and expectations. With over 3,8 billions social media users worldwide, it is clear that these plaforms quickly became an important source of data
Listen to the podcast (in French)